Me: The lease is up on my Prius. I want to exercise the buyout option.
Toyota Customer Service Rep: Great. So we'll send you some forms to fill out, and you just need to return them to us with a check for the buyout amount. We can fax you the forms, or —
Me: Can you email them to me?
TCSR: Unfortunately we can't email them to you, because of privacy laws.
Me: But you can fax them to me? Because my email comes just to me, whereas my fax number is for my whole office. Privacy laws are stupid.
Me: Yeah, OK. So fax them to me.
TCSR: Great. What's your fax number?
. . . and scene.